The Grammy Award-winning Washington Chorus seeks a full-time Senior Marketing and Development Manager to lead a dedicated team in stewarding strong relationships with our donors, patrons, and the general public. The successful candidate will be a clear communicator, have outstanding interpersonal conduct, and demonstrate sound analytical skills. Must share in our passion for music and belief in the positive impact of choral singing in our community.
Reporting Relationships: The Senior Marketing and Development Manager will report to the Deputy Director and will work closely with the Communications Manager and Donor and Patron Services Associate, as well as relevant contractors including a PR Firm, Graphic Designer, and Digital Strategist. Additionally, the Senior Marketing and Development Manager works closely with the Executive Director and the Chorus’ Board of Directors, especially the Board’s Development Committee.
Work location: 945 G Street NW, #211, Washington, DC 20001, on site at least once a week, with the option for remote work beyond that. Must attend all TWC-produced concerts (occasional nights and weekends), as well as occasional Monday evening rehearsals and donor meetings and events.
- Design and implement Development plans focused on meeting or exceeding budgeted annual fund goals, utilizing all staff, contractor, and volunteer resources including the Board’s Development Committee.
- Create targeted individual solicitation campaigns utilizing resources including but not limited to: print, email, and social media outlets.
- Cultivate and maintain relationships with donors personally and by directing a committee of relationship managers at the staff and board levels.
- Manage to deadlines for grant proposals and reports, individual giving campaigns, and event planning.
- Continually research prospective individual, foundation, corporate, and government donors.
- Oversee donation acknowledgement standards that are in line with the organization’s core values of Excellence, Inclusion, Community, Collaboration, and Innovation.
- Plan and implement donor cultivation, stewardship, and fundraising events.
- Analyze campaign results and report on giving metrics to senior staff as well as the Board and its Development Committee.
- Work with the Director of Finance and Administration to regularly ensure that donation and ticket order records reconcile to the general ledger and proper records for donations are kept.
- Create, execute, and track a multi-channel, season-long marketing plan to maximize single ticket revenue, utilizing all staff, contractor, and volunteer resources.
- Fluently manage social media marketing channels and traditional media channels including print, radio, direct mail, email, and digital advertising campaigns.
- Identify audience segments and manage all email/communications lists in Mailchimp and Patron Manager (a Salesforce CRM platform).
- Ensure engagement and quality in the total patron experience, including marketing and pre-concert communications, ticket purchase and fulfillment, hospitality, and post-concert communications and surveying.
- Identify group sales opportunities and network with local businesses to increase cross-promotional activities.
- Identify new interactive experiences and activities to increase audience.
- Serve as head liaison with concert venue box offices (primarily Kennedy Center and the Music Center at Strathmore) to set up ticketing platforms and manage holds for the Chorus.
- Coordinate all ticket consignment vendors such as Goldstar, TodayTix, TravelZoo, etc.
- Supervise hospitality will call table for all concert performances.
- 3-5 years’ experience in fundraising, preferably in the performing arts or with non-profits.
- Self-Starter with an ability to think both strategically and tactically.
- Strong writing and communications skills and intuitive knowledge of social media best practices desirable.
- Proficiency with CRM systems required, familiarity with box office functions or the Salesforce/PatronManager platform a plus.
- College degree or equivalent experience required.
About The Washington Chorus
The Washington Chorus (TWC), now in its 62nd season, is one of the foremost symphonic choruses in the nation. Noted for the superb artistry of its performances and recordings of the entire range of the choral repertoire, TWC is widely recognized as a cultural leader in the nation’s capital.
A three-time nominated and two-time Grammy Award winner, the 180-voice Washington Chorus presents an annual series at The John F. Kennedy Center for the Performing Arts, regularly performs at the invitation of the National Symphony Orchestra, and appears annually at the Music Center at Strathmore in Maryland and Wolf Trap National Park for the Performing Arts in Virginia.
Artistic Director Eugene Rogers is widely regarded as one of the most acclaimed next-generation conductors and musical thought leaders today working at the intersection of classical music and social change.
The mission of The Washington Chorus is to preserve and advance the art of choral singing and share the experience of the transforming power of choral music. TWC does this by performing at the highest artistic level in the nation's capital and before diverse national and international audiences, and by nurturing the next generation of choral singers.
Senior Marketing and Development Manager
$73,000-$78,000 annual salary. Flexible PTO plus paid holidays including all federal holidays plus a one-week summer holiday office closure and one-week winter holiday office closure. Partially remote and flexible work schedule. 80% employer-paid health and dental insurance coverage. Free concert tickets to each TWC-produced performance. Organization-paid professional development and training opportunities tailored to staff members’ needs. 401k matching available after one-year of employment.
To apply: Email a cover letter, resume, and any marketing or development portfolio materials (optional) to Emma Moores, firstname.lastname@example.org. Cover letters should be responsive to the mission of The Washington Chorus as well as the responsibilities and qualifications presented in this posting. If you do not currently meet all requirements but feel you are a good fit for this position, we encourage you to still apply, as professional development and training opportunities are an important part of our organization. References will be requested from applicants of interest. Review of applications will begin immediately and continue until the position is filled. No phone calls, please.
All inquiries will be held in confidence.
The Washington Chorus is an equal opportunity employer and welcomes candidates of all backgrounds, races, religious affiliations, ages, sexual identities, and physical abilities, and is committed to inclusivity in the workplace.
For more information, visit thewashingtonchorus.org/employment-opportunities